Privacy Policy

This notice describes how medical information about you may be used and disclosed, and how you can get access to this information. Please review carefully.

The Health Insurance Portability & Accountability Act of 1996 (HIPAA) is a federal law governing the privacy of individually identifiable health information. We are required by HIPAA to notify you of the availability of our Notice of Privacy Practices. This notice describes our privacy practices, legal duties and your rights concerning your Protected Health Information (PHI) and includes provisions outlined in the 2013 HIPAA Final Omnibus Rule.

We may collect, use and share your Protected Health Information (PHI) for the following reasons:

For payment:

We use and share PHI to manage your account or benefits and to obtain reimbursement for the health care services we provide.

For health care operations:

We use and share PHI for our health care operations. For example, we may use PHI to review the quality of care and services you receive.

For treatment activities:

We use and share PHI to ensure you receive the treatment you need.

To you:

We must give you access to your own PHI. We may send you reminders about required follow-up care.

To others:

You may tell us in writing that it is okay for us to give your PHI to someone else for any reason. Also, if you are present and tell us it is okay, we may give your PHI to a family member, friend or other person. We would do this if it has to do with your current treatment or payment for your treatment. If you are not present, if it is an emergency, or you are not able to tell us it is okay, we may give your PHI to a family member, friend or other person if sharing your PHI is in your best interest.

As allowed or required by law:

We may also share your PHI, as allowed by federal law, for many types of activities. PHI can be shared for health oversight activities. It can also be shared for judicial or administrative proceedings, with public health authorities, for law enforcement reasons, and with coroners, funeral directors or medical examiners (about decedents). PHI can also be shared with organ donation groups for certain reasons, for research, and to avoid a serious threat to health or safety. It can be shared for special government functions, for Workers’ Compensation, to respond to requests from the U.S. Department of Health and Human Services, and to alert proper authorities if we reasonably believe you may be a victim of abuse, neglect, domestic violence or other crimes. PHI can also be used to report certain information to the U.S. Food & Drug Administration about medical devices that break or malfunction.


We will obtain permission from you in writing before we use or share your PHI for any other purpose not stated in this notice. You may withdraw your authorization, in writing, at any time. We will then stop using your PHI for that purpose. If we have already used or shared your PHI based on your authorization, we cannot undo any actions we took before you told us to stop.

How We Protect Information

We are dedicated to protecting your PHI and have set up several policies and practices to make sure your PHI is kept secure.

We keep your oral, written and electronic PHI safe using physical, electronic and procedural means. These safeguards follow federal and state laws. Some of the ways we keep your PHI safe include securing offices that hold PHI, using advanced firewalls, encryption, and electronic threat detection and protection, and locking storage areas and filing cabinets. We require our employees to protect PHI through training and written policies and procedures. These policies limit access to PHI to only those employees who need the data to perform their job.

Your Rights

You may:

  • Receive a copy of this Notice of Privacy Practices
  • Request limits on disclosure of your PHI
  • Receive access to view some or all of your medical record
  • Receive a paper or electronic copy of your medical record within 30 days of your documented request
  • Request an amendment to your PHI
  • Expect your record to be amended within 60 days of your request
  • Restrict disclosure of PHI to a health plan when you pay in full at the time of service
  • Receive a record of how we have used and/or shared your health information
  • Receive information on how to file a complaint if you feel your privacy has been violated

We will:

  • Not sell your PHI
  • Notify you in the event of a breach of your PHI

Contact us at (888) 228-5798 for further information concerning our privacy practices.


If you think we have not protected your privacy, you can file a complaint with us at (888) 228-5798 or You may also file a complaint with the Office for Civil Rights in the U.S. Department of Health & Human Services.


Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

Types of Cookies we use

How do we use cookies?

As most online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.